Benefits of Using Digital Signage for the Financial Industry
Modernize branch communications with a solution tailored to the needs of your organization. Whether your goal is to improve communications with internal personnel or boost customer satisfaction, a visual communications solution from RMG can help.
Boost Customer Satisfaction
Give your customer service team a leg up on issues, complaints, and trending topics concerning your products and services with ‘round-the-clock social media feed integration and aggregation.
Promote Incremental Services
Engage customers with compelling visual displays, using targeted messaging for upselling and cross-selling additional financial services.
Develop a Complete Solutions
Access a total turnkey offering tailored to your needs, including hardware, software, creative content and professional services.
Reduce Wait Times
Decrease perceived wait times by 30% using our robust data integration capabilities to push service levels to employee displays and desktops in an engaging way.
Inform and Energize Staff
Make continuous improvement a part of the culture with interactive professional development media and assets delivered to any screen and proof-of-play capabilities to track their effectiveness.
Control Signage Locally
Post information to all financial locations, or just a select few as needed, through secure, easy-to-use methods.
Banking Signage to Improve Customer Service
Attract the attention of customers and engage them with a variety of relevant messages including real-time updates on interest rates, quotes, and stock prices; current news and local weather; and your current promotions, company news, and service details. You can also offer customers a self-service platform for banking transactions with secure, instant access to their accounts. This popular option not only improves the customer experience by adding convenience and reducing wait times but also saves a considerable amount of time for tellers and the rest of your staff.
Inform, Train, and Energize Staff
More Customers, Better Results
Traditional communications perpetuate internal inefficiencies and do little to inspire prospective customers to come on board or current customers to stay. A digital communication solution from RMG will modernize your branch communications and let customers know your organization is forward thinking, efficient and customer-centric — key motivators in building your business. Visual display options include interactive displays, video walls, outdoor signage, door displays, desktop computers and mobile devices. Anywhere your customers and staff are, they can be informed, entertained, and engaged.
More About Digital Signage for the Financial Industry
For customers and potential customers, intelligent bank digital signage enables your organization to easily and consistently promote incremental services and cross-sell, shorten perceived wait times, and convey a powerful brand message.
For employees, messaging is centrally controlled and can be customized for local offices. This enables your organization to communicate clearly and in a relevant way to the entire staff, increase the internal knowledge base, and facilitate training with maximum efficiency.
RMG’s Financial Services solution offers an integrated platform that augments customer service and provides a competitive edge for banking institutions. Create a modern, inviting atmosphere – and minimize perceived wait times – with real-time updates on rates, quotes, and stock prices along with current news stories. Add attract loops to secure interactive kiosks to inform users of new offerings. Offer customers a self-service platform for banking transactions with secure instant access to personal accounts, relieving the burden on tellers and staff.
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